Re-Imagining Public Services: 7 Practices for Proactive Government
By Salesforce
Scotland has made significant strides in transforming public services, yet much work remains to build on recent progress to create a truly digital government – one that is efficient, impactful, and inclusive.
In Re-Imagining Public Services: 7 Practices for Proactive Government, Salesforce outlines strategies to enhance public service delivery through citizen-centred, proactive approaches.
Download this guide to discover:
- Seven strategic ways to put citizens at the heart of proactive public service delivery
- Core capabilities for adopting a ‘government-as-a-platform’ model to achieve seamless technology integration
- Real-world case studies of successful digital transformations in the public sector
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