Improvement Service

Our work is focused on improving the efficiency, quality and accountability of public services in Scotland through sharing knowledge and supporting improvement solutions. Our approach is to build on the expertise within local authorities and work in partnership with stakeholders in the public, private and voluntary sectors. Going forward one of our key aims is to support councils and their partners through acute pressures on their finances and resources across the next period. The challenge of change is to maintain and, if possible, improve outcomes on a lower cost base
To this end our planning is focused around three core programmes: Improving Outcomes, Improving Delivery and Supporting Change.  

(Established in 2005, we are a  partnership with COSLA and SOLACE.)

Contact name
Colin Mair
Contact job title
Chief Executive
Westerton House, Westerton Road
East Mains Industrial Estate
EH52 5AU
United Kingdom