Citizens Advice Scotland
The Citizens Advice network is Scotland’s largest independent advice service, and is made up of: Citizens Advice Scotland (CAS); 61 independent Citizens Advice Bureaux; the Citizens Advice Consumer Service, and the Extra Help Unit.
These organisations provide free, impartial and confidential advice in almost 300 physical locations, over the telephone, and online at www.citizensadvice.org.uk/scotland which contains self-help information across a broad range of topics.
CAS carries out research, policy work and campaigning, based on a statistical analysis of the advice sought by clients, as well as providing support for bureaux.
Last year, the Citizens Advice service provided advice, education and support to help over 310,000 people in Scotland deal with issues they were unable to face alone – equivalent to over 1 in every 14 adults in Scotland.