Digital has become the default channel for communication, but it is not always designed in a way that is inclusive for all. Most internet users now access services through a mobile phone. This is just one of the examples of how public sector organisations should consider the way that citizens navigate services in order to become digitally inclusive.
This event will reflect on the challenges of digital participation, digital literacies and raising the digital skills of our nation. When we improve both the access to and skill level of digital participation, we open opportunities for employment, higher wages, social inclusion and the option to be included in multiple layers of society whilst reducing inequalities and cycles of disadvantage.
The arguments for digital participation and digital skills are mute, the time now is to share the best practice examples of success and look to future opportunities to make a digital Scotland work for everybody.
Key Issues We'll Address With You
- Inclusion in context: the digital strategy and Scotland’s Digital Participation Charter
- The impact of low digital inclusion on wellbeing, community, education, and employment
- Priorities for reaching disadvantaged demographics
- Digital Skills for 2020 and beyond · Good practice and innovative approaches to boosting participation, skills and inclusion
Who should attend?
The event will be of interest to anyone looking to support/ working to improve digital participation and inclusion in Scotland including but not limited to;
Audit Officers, Librarians, Digital & Support Services Managers, Housing Professionals, Public Involvement Coordinator, Heads of Digital Participation, Heads of Innovation, Project Managers (Digital), Youth Development Workers, Head of Faculties (Community and Flexible Learning), Tenant Participation Workers, Development Workers, Tackling Poverty and Inequalities Coordinators, Community Development Officers, Digital Participation Managers, Information & Communications Professionals, Communications and Engagement LeadsEducation – Community Learning & Development Workers, Development Librarians, Digital Literacy & Engagement Officers, Digital Inclusion Officers, Digital Learning Designers, Digital Literacy & Engagement Manager, Directors, UX Professionals, User Research Teams.
Confirmed Speakers
Sally Dyson, Head of Digital Participation – Digital and Programmes, SCVO
Graeme Hamilton, Neighbourhood Connect Project Manager, Blackwood Group
David Beckwith and Michelle Steel, People First Scotland
Melinda Matthews-Clarkson, CEO, CodeClan
Scottish Government, Digital Participation Team
Ruth Grindley, Digital Projects Manager, Scottish Book Trust
Zara Kitson, The Princes Trust
Pamela Tulloch, Chief Executive Officer at the Scottish Library and Information Council
Peter McColl, Independent Consultant
Agenda*
9:15 Registration and Refreshments
9:55 Welcome and Introduction from the Chair
Peter McColl, Independent Consultant
10:00 Session 1: Policy and Context
- Inclusion in context: the digital strategy and Scotland’s Digital Participation Charter
- The impact of low digital inclusion on wellbeing, community, education, and employment
- The link between low digital skills and other forms of exclusion and inequality
- Digital nudges, digital safety and increasing digital skills
Scottish Government, Digital Participation Team Team member (TBC)
Sally Dyson, Head of Digital Participation – Digital and Programmes, SCVO
10:40 Questions and Discussion
11:00 Refreshment Break
11:30 Session 2: Improving Digital Participation and Skills
- Priorities for reaching disadvantaged demographics
- Beyond access - supporting motivation, skills and confidence
- Digital Skills, workforce development, is your workforce digitally capable?
- Encouraging people and businesses to get online and benefit from digital opportunities
- Challenges around boosting skills in areas with limited digital infrastructure
Graeme Hamilton, Neighbourhood Connect Project Manager, Blackwood Group
David Beckwith and Michelle Steel, People First Scotland
Ruth Grindley, Digital Projects Manager, Scottish Book Trust
12:40 Questions and Discussion
13:00 Lunch and Networking
13:30 Session 3: Good practice and Case Studies
Good practice and innovative approaches to boosting participation and inclusion
- The role of public services in nurturing greater digital literacy
- A community approach to improving digital skills and inclusion
- Balancing digital with traditional communication and service delivery methods
Melinda Matthews-Clarkson, CEO, CodeClan
Zara Kitson, The Princes Trust
Pamela Tulloch, Chief Executive Officer at the Scottish Library and Information Council
Scott Renton, Head of ICT & Sheila White, Community Learning & Development Manager, Gift-tech
14:40 Questions and Discussion
14:55 Chair’s Closing Remarks
Peter McColl, Independent Consultant
15:00 Close of Event
*Agenda subject to change