Supporting People with Communication Needs: Embedding Inclusive Communication in Your Practice
This event will consider the principles of inclusive communication and the practical actions required to ensure that people with communication support needs are effectively supported by services and included in society.
Meeting Scotland’s communications needs
Having a communication difficulty can result in individuals being misunderstood and experiencing exclusion from events, activities and relationships. This can lead to a range of problems including increased vulnerability to abuse and hate crime, low mood, anxiety and depression, reduced employment and housing opportunities and a lower standard of care.
It is estimated that over a million people in Scotland have some form of communication support need. Inclusive communication means sharing information in a way that everybody can understand. It can save both time and resources for service providers and the people who use these services, as well as improve outcomes for both people with communication support needs and the wider community.
Key issues we’ll examine with you
- Inclusive communication: what is it and why does it matter?
- Taking a personalised, multisensory approach to communication
- Assessing how well we are meeting people’s communication needs
- Communication between partners: working together to give people a say
- Enabling participation: consultation, environment, education and technology
Who should attend
This event is for anyone working with those with communication needs or developing inclusive spaces where those with communication needs can have their say in issues that affect them, such as speech and language therapists, access and inclusion workers, social workers, teachers, carers and healthcare professionals amongst others.
09:15 Registration and refreshments
10:00 Opening remarks from the chair
Morag Alexander OBE, Chair, ELCAP; Co-Chair, Scottish Commission on Older Women; Former Convener, SSSC; Former Commissioner, Equality and Human Rights Commission; Former Director, Equal Opportunities Commission
Session 1: The Communication Challenge
In this opening session we will reflect on the lived experiences of those with communication needs and what we can do to help them overcome the barriers they face and empower them to be engaged in society.
10:05 What is Inclusive Communication, Why Does It Matter and How Communication Inclusive is Scotland?
- Inclusive Communication at level of the individual and the community and real world indicators of good practice
- Legislative, policy, economic and social benefits of inclusive communication practice
- How far has Scotland got in creating a communication inclusive world
Kim Hartley Kean, Head, Royal College of Speech & Language Therapists Scotland
10:25 Partners in communication
Dr Paul Hart, Head of Research and Practice, Sense Scotland
10:45 The inclusive communication hub
Morven Brooks, Chief Executive Officer, Disability Equality Scotland
11:05 Questions and discussion
11:20 Refreshments and networking
Session 2: Interactive session: getting your practice right for people with communication support needs
11:40 Interactive session
In this session you will:
- Learn about the links between inclusive communication, the Equality Act 2010 and the United Nations Convention on the Rights of Disabled People.
- Discover the barriers and enablers for people with communication support needs engaging with your services through interactive exercises and individual examples
- Explore creative and affordable approaches which will make your service more accessible and help you meet your statutory duties
Dr Paul Hart, Head of Research and Practice, Sense Scotland
Tina Yu, Policy Officer, Sense Scotland
Jackie Reid, Sense Scotland
Dawn Fraser, Sense Scotland
The session will be co-faciliated by Gillian Suttie, Brian Adam and Craig Pope who will share their experiences of living with communication support needs.
13:00 Lunch and networking
Session 3: Enabling Participation Through Communication Support
In this final session we will share good practice examples where individuals have been empowered through inclusive communication to be an active part of Scottish Society.
13:45 Accessible Hospitals For People With Communication Needs
- Description of hospital passport use in mainstream hospital
- The success of passport implementation
- Continuing promotion of shared information within mainstream hospitals
Jake Cowan, Assistant Manager, Learning Disability Service, Borders General Hospital
Alan Lawson, Learning Disability Liaison Nurse, Borders General Hospital
14:05 Creating inclusive public spaces
Aneela McKenna. Equalities Manager. The Scottish Parliament
14:25 Creating communication friendly learning environments for young people
- The benefits and key features of a Communication Friendly Environment
- Implementing a Communication Friendly Environment within your setting
Gillian McNeill, Specialist Speech & Language Therapist, CALL Scotland (Communication, Access, Literacy and Learning)
14:45 More than pictures
- Why inclusive communication involves far more than just adding pictures
- The impact of the Talking Mats visual framework that grew from research at the University of Stirling
- Why other people are looking to Scotland to provide leadership in this field
Lois Cameron, Co-director, Talking Mats
15:05 Questions and discussion
15:25 Closing remarks from the chair
15:30 Close of event
*Subject to change
Novotel, 80 Lauriston Place, Edinburgh EH3 9DE | Map
Delegate rates (excluding VAT):
- Discounted rate: £145 (Voluntary / charitable organisations with an annual income of less than £1m)
- Reduced rate: 1 place £245 | 2+ places £195 per place (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
- Full rate: 1 place £295 | 2+ places £245 per place (Commercial organisations e.g. plc, Ltd, LLP)
For more information please email email@example.com or phone 0131 285 1635