Scotland's Health and Social Care Standards: One Year On

This event will examine the National Health and Social Care Standards following implementation on 1 April 2018. We will look at the initial report one year on and understand how health, social care, social work and care services can deliver quality patient care. 

Driving improvement, promoting flexibility and encouraging innovation? 

The outcomes set out in the Standards will be taken into account by the Care Inspectorate, Healthcare Improvement Scotland and other scrutiny bodies in relation to inspections, and registration, of health and social care services.

Underpinned by five key principles; dignity and respect, compassion, be included, responsive care and support and wellbeing, the Standards place an emphasis on taking a human rights-based approach to care. However, how can organisations meet service users’ raised expectations amid limited budgets and the ensure the human rights of users, providers and carers is balanced.

Join Holyrood on 27 June as we examine the expectations for organisations going forward in line with the Standards. We will bring together key organisations to outline how services will be inspected against the new standards and how the standards will be applied to different sectors and settings.

Key issues we’ll examine with you

  • Understand how your organisation can design, deliver and improve services in line with the five key principles, and how this affects the professional code of conduct for staff
  • Examine how decisions will be taken by regulated social care and independent healthcare services
  • Designing, planning, commissioning and organising high-quality care: how to do this in a way which allows the standards to be achieved by service providers in different settings
  • Understanding the concept of risk: mitigating and planning for risks for patients and staff

Confirmed speakers

  • Henry Mathias, Strategic Lead - Health and Social Care Standards, Care Inspectorate
  • Dr Fiona Wardell, Standards and Indicators Lead, Healthcare Improvement Scotland
  • Nancy Fancott, Policy and Development Officer, Coalition of Care Support and Providers in Scotland (CCPS)
  • Alistair Welsh. Operational Manager, Key 
  • Mairi O'Keefe MBE, Chief Executive, Leuchie House 
  • Dr Donald Macaskill, CEO, Scottish Care
  • Heather Noller, Policy and Parliamentary Officer, 

Who should attend?

This event will be of benefit to providers, commissioners and planners of care, and those involved in embedding a person-centred approach to care, including:

  • Operations managers; service delivery and improvement professionals in clinical and community services
  • Organisational leads in care settings; health, early years, education and social care
  • HR, learning and development managers
  • Senior management involved in supporting staff to operate under the Standards

Agenda*

09:30    Registration and Refreshments

10:00    Welcome and Introduction from Chair

             Jennifer Trueland, Health Journalist

10:05    Session 1: Policy and Overview

  • Understanding the Standards and what the five key principles mean for implementation.

  • Examining the Standards in the bigger picture: how do they fit and interact with existing standards and legislation.

  • The impact of the Standards on those using care, their carers and providers and commissioners of services

  • Understanding how organisations will be inspected going forward

​10:05   Opening Keynote

            Henry Mathias, Strategic Lead - Health and Social Care Standards, Care Inspectorate

​10:30   Examining The Standards in the Bigger Picture: How Do They Fit and Interact With Existing Standards and Legislation

            Dr Fiona Wardell, Standards and Indicators Lead, Healthcare Improvement Scotland

10:50   Introducing the Standards into Services

           Nancy Fancott, Policy & Development Officer, CCPS

           Alistair Welsh, Operational Manager, Key 

11:15   Questions and Discussion

11:40    Refreshments and Networking

12.00    Session 2: Delivering the Standards Across Sectors  

A panel discussion involving representatives from varying services affected by the Standards, with speakers including:

  • Alistair Welsh. Operational Manager, Key 

  • Mairi O'Keefe MBE, Chief Executive, Leuchie House 

  • Representative, One Parent Families Scotland

Potential discussion points:

  • Preparations that their organisations have taken in the year since the Standards were published

  • Forecasting challenges and opportunities for their organisations going forward

  • Importance of high quality staffing in delivering high quality care: recruiting and retaining staff through good quality training around the Standards

13.00    Lunch and Networking

13:50    Session 3: Improving Partnership Working and/or Sharing Good Practice+

13:50   Roundtable Discussion

Taking learning from the morning, delegates will lead the discussion to  identify the key challenges that organisations are facing. We would like you to share learning around how we can improve partnership working and patient-centred care going forward.

  • Designing, planning, commissioning and organising high-quality care: how to do this in a way which allows the standards to be achieved by service providers in different settings

  • Understanding the concept of risk: mitigating and planning for risks for patients and staff

14.25   Carers Trust Scotland

  • How unpaid carers can understand and use the Standards to ensure that good quality care is provided to the person they look after
  • Looking at the carer involvement requirements in the Carers (Scotland) Act and how the Standards work with this legislation
  • How unpaid carers were involved in the development of the Health and Social Care Standards

           Heather Noller, Policy and Parliamentary Officer, Carers Trust (Scotland) 

14.50    Closing Keynote - Scottish Care 

            Dr Donald Macaskill, CEO, Scottish Care

15.10   Closing Remarks from Chair

15:30    Close of Event

*Agenda subject to change

 

Venue

NASUWT, 35 Young Street N. Ln, Edinburgh EH2 4JD | Map

Costs

Delegate rates (excluding VAT):

  • Discounted rate: 1 place £145 + VAT (Voluntary / charitable organisations with an annual income of less than £1m)
  • Reduced rate: 1 place £245 + VAT | 2+ places £195 + VAT per place (Central government departments and agencies, local authorities, universities, colleges, NHS, police, housing associations, professional associations and voluntary / charitable organisations with an annual income over £1m)
  • Full rate: 1 place £295 + VAT | 2+ places £245 + VAT per place (Commercial organisations e.g. plc, Ltd, LLP)

For more information please email enquiries@holyrood.com or phone 0131 285 1635

Dates
27 June 2018

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