Next Steps for Libraries in the 21st Century

This briefing will examine the role of libraries in the 21st century to deliver services, meet the needs of communities and help support national and local priorities

The context

In an era of public service reform and increased financial pressures, libraries have a unique ability to reach and impact within local communities.

Published in 2015, Scotland’s first ever national strategy for public libraries, developed with the library profession and stakeholders from across sectors, sets out six strategic aims each linked to national outcomes and indicators outlined in the Scottish Government’s National Performance Framework.

The event

Two years into the strategy, what progress has been made and how can libraries support and add value to a range of local and national policy priorities? Attend this Holyrood event for an up-to-date brief on the latest policy and practice in how libraries can innovate, engage and serve the needs of their communities.

Key learning objectives

  • Get an up-to-date brief on the current policy landscape, the role and potential of libraries in the 21st to improve outcomes
  • Consider guidance and the next steps from improving service provision
  • Gain insights into practical examples of libraries engaging communities, delivering innovative and effective services


09:15 Registration and refreshments

10:00 Welcome and introduction by the Chair

10:05 Session 1: Libraries in Scotland in the 21st century

  • Implementing and delivering the National Strategy for Public Libraries in Scotland
  • The potential of libraries to engage people, deliver 21st century public services and national outcomes
  • Libraries responding to the changing needs and aspirations of communities
  • Maintaining sustainability, adapting to ongoing pressures, reforms and the digital age

Dr Jenny Peachey, Senior Policy Officer, Carnegie UK Trust

11:20 Refreshments and Networking

11:40 Session 2: Maximising The Impact

  • Positioning libraries as centres of learning, innovation and creativity
  • Providing innovative and effective forms of engagement
  • Libraries role in supporting digital inclusion and participation
  • Evaluating the quality and effectiveness of service provision

Rhona Arthur, Senior Manager (Information and Culture), North Ayrshire Council

12:45 Lunch and Networking

13:35 Session 3: Good Practice Seminar

  • A series of case study examples will share insights and learning into libraries delivering innovative and effective practice

​Representative confirmed, Opportunities Hub in Dundee Central Library, Dundee City Council

15:00 Close of Event

*Agenda subject to change


NASUWT, 35 Young Street North Lane, Edinburgh, EH2 4JD


Delegate rates (excluding VAT)

  • Discounted rate: 1 place £145 + VAT (Voluntary / charitable organisations with an annual income of less than £1m)
  • Reduced rate: 1 place £245 + VAT | 2+ places £195 + VAT (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
  • Full rate: 1 place £295 + VAT | 2+ places £245 + VAT (Commercial organisations e.g. plc, Ltd, LLP)

For more information please email or phone 0131 285 1635 

11 October 2017



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