Next Steps for Improving Volunteer Management: Recruitment & Retention

This briefing will consider the latest trends, developments and good practice in volunteer management. Ideal for new or returning delegates alike, we will take learning from Holyrood’s previous volunteer management event and further examine priorities for embracing technology as a means to recruit and retain, as well as priorities for partnership working. 

Management priorities

Volunteering levels in the UK have declined by 15% between 2005–2016, according to the Office for National Statistics.

The 2016 Scottish Household Survey shows 27% of Scottish adults volunteer compared with 31% in 2010 while recent Volunteer Scotland research shows an increase in young people volunteering.

What are the factors at play and what more can organisations relying on people donating their time and skills do to recruit and retain even more volunteers?

Key issues we’ll address with you

  • Get an up-to-date brief on the latest developments within volunteering
  • How to reach and appeal to demographics who traditionally do not volunteer
  • Building better links with industry to utilise employee volunteering initiatives
  • Linking volunteering to education and training – qualifications as an incentive
  • Embracing technology as a means to recruit, retain, and potential for ‘remote volunteering’

Agenda*

09:15 Registration and Refreshments

10:00 Chair’s Introduction

Kate Connor, Kate Connor Consulting

10:05 Session 1: Policy and Context

  • Volunteering trends and the current landscape
  • Latest measures to support volunteering and social action
  • What people look for when considering volunteering
  • Future actions

10:05 Thinking Differently About Volunteer Recruitment

  • The changing expectations of volunteers
  • The challenge of engaging new volunteers in different ways
  • Examples of digital volunteering and engagement

David McNeill
, Digital Director, SCVO

11:00 Refreshments and Networking

11:30 Session 2: Recruiting Volunteers

  • How to reach and appeal to demographics who traditionally do not volunteer
  • Raising awareness about volunteering and matching potential volunteers with appropriate opportunities
  • Connecting with a new generation of volunteers through social media
  • Building better links with industry to utilise employee volunteering initiatives
  • Embracing technology as a means to recruit, retain, and potential for ‘remote volunteering’

11:30 The Future of Volunteering

Morna O'May, Head of Service - Scotland, Contact the Elderly

12:00 Representatives confirmed to speak from the National Youth Volunteering Design Team

12:50 Networking Lunch

13:30 Session 3: Retaining Volunteers

  • Identifying common reasons why people stop volunteering and overcoming them
  • Providing volunteers with greater support and incentives
  • Linking volunteering to education and training – qualifications as an incentive
  • Motivating long term volunteers with new challenges
  • Innovative models and approaches to recruitment and retention that work

13:30 Louise McGinty, Volunteer Development Manager, Quarriers

13:55 Why An Inclusive Approach To Volunteer Recruitment Is So Important

  • The challenges and opportunities for inclusive volunteer recruitment
  • Why community engagement is so important
  • Top tips on how to be more inclusive in volunteer recruitment

Matthew Linning, Strategic Performance Manager, Volunteer Scotland

14:55 Chair’s Summary

15.00 Event Close

*Agenda subject to change

Venue

NASUWT, 35 Young Street N. Ln, Edinburgh EH2 4JD | Map

Costs

Delegate rates (excluding VAT):

  • Discounted rate: 1 place £145 + VAT (Voluntary/charitable organisations with an annual income of less than £1m)
  • Reduced rate: 1 place £245 + VAT | 2+ places £195 + VAT per place (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary/charitable organisations with an annual income over £1m)
  • Full rate: 1 place £295 + VAT | 2+ places £245 + VAT per place (Commercial organisations e.g. plc, Ltd, LLP)

For more information please email enquiries@holyrood.com or phone 0131 285 1635

Dates
28 August 2018
Location
Edinburgh
United Kingdom
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