The Modern Outpatient: Transforming Care
This event will examine how health and social care services can work collaboratively to deliver outpatient care through the empowering community-based services.
140,000 extra patients are now being seen by the NHS
Currently, 4.5 million outpatients are seen in secondary care and hospital-based settings, many of whom could be treated more appropriately at home or in the community. The Scottish Government are committed to transforming services to ensure that they are more responsive, with less inappropriate visits to hospital.
The changes outlined in The Modern Outpatient: A Collaborative Approach 2017-2020 report will fundamentally change service delivery, bringing together the ambitions set out in The National Clinical Strategy; the Primary Care Transformation Programme the three CMO reports on realistic medicine ; and the integration of health and social care.
Join Holyrood on 25 September as we examine how the move from routine-based care to anticipatory care can support the management of patients across the spectrum of clinical need and provide care closer to home, while ensuring that the workforce is equipped to deal with these new and increasing demands.
Key issues we’ll examine with you
- Strengthening knowledge exchange and self-management in the community with the patient at the centre
- Accessing decision support, care planning and care services in the community wherever safe and appropriate
- Emphasising competency-based roles in secondary care and recognising the role of the GP as the ‘expert clinical generalist’
- Raising the profile and enhancing the role of multi-disciplinary teams of community-based practitioners
- Optimising e-health and digital opportunities
- Reducing variation in secondary care return appointments and review processes
Confirmed speakers
- Joanne Boyle, Head of Business Engagement, Digital Health and Care Institute Scotland
- Diana Hekerem, Head of Transformational Redesign Unit, Healthcare Improvement Scotland
- Hazel Archer, TEC VC Workstream Lead and Lead for Attend Anywhere, Scottish Centre of Telehealth and Telecare
- Dr Nicola Lewthwaite, GP Clinical Fellow, NHS Fife
Agenda*
10:00 Registration and Refreshments
10:25 Welcome and Introduction from Chair
Kate Connor, Director, Kate Connor Consulting
10:30 Session 1: Service Re-Design
10:30 Understanding Service Redesign
- Understanding principals of service design, with a focus on user led and patient centred approaches
- Looking at alternatives to traditional approaches, including community led models
- Understanding opportunities in Primary Care Transformation
Diana Hekerem, Head of Transformational Redesign Unit, Healthcare Improvement Scotland
11:10 Questions and Discussion
11:30 Refreshments and Networking
11:50 Session 2: Optimising E-Health and Digital Solutions
11:50 Video Consulting Using Attend Anywhere
- Introduction to Video Consulting
- Results to Date
- Examples of Use
Hazel Archer, Service Development Manager/TEC VC Workstream Lead, NHS 24
12:10 Health and Care Engagement
Joanne Boyle, Industry Health and Care Engagement Manager, Digital Health and Care Institute
12:40 Questions and Discussion
13:00 Lunch and Networking
13:50 Session 3: Empowering Patients to Make Informed Decisions
13:50 Community Health and Wellbeing Hubs
- Key learning from the pilot phase
Dr Nicola Lewthwaite, GP Clinical Fellow, NHS Fife
14:20 Questions and Discussion
14:40 Closing Remarks from Chair
14:45 Close of Event
*Agenda subject to change
Venue
Costs
- Discounted rate: 1 place £145 + VAT (Voluntary / charitable organisations with an annual income of less than £1m)
- Reduced rate: 1 place £245 + VAT | 2+ places £195 + VAT per place (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
- Full rate: 1 place £295 + VAT | 2+ places £245 + VAT per place (Commercial organisations e.g. plc, Ltd, LLP)