Developing the Social Services Workforce: Retention, Recruitment, Skills
This event will help you understand the challenges facing the social services workforce and explore how it can be nurtured and grown by sharing the latest in research and practice.
The social services sector in Scotland employs around 200,000 people in a range of settings. It is going through a time of change. Integration of Health and Social Care, Self-directed Support, the expansion of early learning and childcare and other policy and practice developments all mean that practitioners need a wide range of skills to deal with the challenges ahead. Developing and maintaining those skills is essential for all in the sector.
The Scottish Social Service Council’s (SSSC) Workforce Skills Report 2016-2017 set out the challenges and skills issues facing the workforce and outlines some of the initiatives to tackle these issues.
This event will draw together evidence and case studies exploring some of the challenges ahead and skills gaps identified by the SSSC Workforce Skills Report and illustrate how managers and frontline workers can face these challenges as the workforce evolves.
Key issues to be addressed
- The challenges facing social services and the skills we need to develop to support the workforce to meet these challenges
- How supporting staff to manage the emotional toll of working with vulnerable groups can improve retention
- Statistics show that 85% of the workforce is female: how can we attract more men into social work?
- Enhancing the skills of the workforce
09:15 Registration opens
10:00 Opening remarks from the chair
Morag Alexander OBE: Chair, ELCAP; Co-Chair, Scottish Commission on Older Women; Former Convener, SSSC; Former Commissioner, Equality and Human Rights Commission; Former Director, Equal Opportunities Commission
Session 1: The Shape of the Workforce
In this opening session we will look at the characteristics of the social services workforce and consider the recruitment and retention challenges it faces. As we do so we will ask: how we can develop a more diverse workforce by attracting more men into care?
10.05 Taking a national approach to supporting the Social Services Workforce
- National Health and Social Care Workforce Plan and its role in planning for the future
- Challenges facing social services workforce
- Importance of skills agenda and professional roles – as health and social care integration is embedded
Iona Colvin, Chief Social Work Advisor, Scottish Government
10:25 The shape of the workforce: SSSC’s Workforce Skills Report
Anna Fowlie, Chief Executive, Scottish Social Services Council
10:45 Recruitment and Retention in the Voluntary Sector
- Annual Benchmarking Report
- Impact of recruitment and retention challenges
- Voluntary sector providers’ initiatives
Alison Christie, Policy and Development Officer (Workforce), CCPS - Coalition of Care and Support Providers in Scotland
Michelle Nairn, Head of Corporate Services, Includem and Workforce Associate, CCPS
11:05 Questions and discussion
Session 2: Building Leadership Capacity
In this time of change effective leadership is essential for ensuring that today’s workforce is ready for tomorrow. This session will explore what good leadership looks like in a social services setting and look at just a few of the initiatives helping to build leadership capacity.
11:35 What does good leadership in social services look like?
Lorna Dalton, Learning and Development Adviser, Scottish Social Services Council
11:55 Leadership for integration
Julie Higgins, Specialist Lead, NHS Education Scotland
Susan Nevill, Learning and Development Advisor, SSSC
12:15 Leadership and wellbeing
Karen Hedge, National Director, Scottish Care
12:35 Questions and discussions
Session 3: Enhancing Workforce Skills
In this final session we will look at research and practical examples around social services workforce enhancement. We will finish with an exploration of the important skill of self-reflection, recognising the barriers that can make it difficult for staff to find space to review their decision-making, the importance of good supervision for enabling reflection and why it continues to be an essential part of care.
13:30 Transforming Conflict, Nurturing Relationships
Diane Marr, Network Development Manager, Scottish Centre for Conflict Resolution
13:50 Transformational change in workforce recruitment and retention
Jan Savage, Executive Director of External Affairs and Strategic Development, Enable Scotland
14:10 Self-reflection in practice
Trisha Hall, Manager, Scottish Association of Social Workers
14:30 Questions and discussions
14:50 Closing remarks from the chair
*Agenda subject to change
COSLA, Verity House, 19 Haymarket Yards, Edinburgh EH12 5BH | Map
Delegate rates (excluding VAT):
- Discounted rate: £145 (Voluntary / charitable organisations with an annual income of less than £1m)
- Reduced rate: 1 place £245 | 2+ places £195 (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
- Full rate: 1 place £295 | 2+ places £245 (Commercial organisations e.g. plc, Ltd, LLP)
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