Changing Models of Care: Transforming Service Delivery

The much anticipated journey towards integrating health and social care in Scotland is underway. Health and social care partnerships went live in April 2016 and progress is gradually being made to transform services. However, the latest report by Audit Scotland indicates that the shift to new models of care is not happening fast enough and that more needs to be done to achieve the Scottish Government's 2020 Vision for health and social care. The onus is not simply on the government to make this happen and everyone has a part to play in facilitating change to new models of care to ensure that services are fit for the future.


Join this Holyrood policy event on the 30th of November, for an up to date briefing on the next steps for transforming health and social care through changing models of care and to examine the ways that your organisation can better meet the challenge of transforming service delivery. 

This event is run in partnership with: 

Why Attend:

  • Understand the progress that is being made in the health and social care integration journey in relation to changing models of care
  • Examine the latest evidence on new models of care and the elements that are required to facilitate change in your organisation
  • Hear from others engaged in the process of changing to new models of care and use case studies to learn from others and share good practice​



  • Jennifer Trueland, Health Journalist
  • Professor Sir Lewis Duthie Ritchie OBE FRSE, James MacKenzie Professor of General Practice 
  • Jillian Matthew, Audit Manager, Audit Scotland
  • Cesar Rodriguez, Associate Medical Director, Older People's Services, NHS Tayside
  • Peter Knight, Head of Service - Integration Support, National Services Scotland 
  • Simon Steer, Head of Commissioning, NHS Highland 
  • Dr John Montgomery, Lead GP and Vince McGarry, Project Manager, Govan Social & Health Integration Partnership
  • Dr Helene Irvine, Consultant in Public Health Medicine, NHS Greater Glasgow and Clyde​
  • Mark Kelvin, Programme Director, Health and Social Care Alliance Scotland 

*further speakers to be announced


09:00   Registration and Refreshments

09:30   Welcome and Introduction by the Chairperson

  • Jennifer Trueland, Health Journalist 

Session 1: Policy Context and Update

Audit Scotland's report on Changing Models of Care and their subsequent reports on the performance of the NHS will be discussed with the aim of drawing out the challenges faced, and the progress being made across Scotland. We also examine the priorities for transforming urgent primary care that will situate Audit Scotland's work within the Scottish Government's vision for models of care and transformation.  

09:30   Changing Models of Care in Scotland

  • Jillian Matthew, Audit Manager, Audit Scotland

09:50   Transforming Urgent Primary Care

  • Professor Sir Lewis Duthie Ritchie OBE FRSE, James MacKenzie Professor of General Practice

10:10   Questions and discussion

10:30   Refreshments and networking 

Session 2: Transforming Services

In this session we will examine the need to underpin the transformation of services with data, research and intelligence. There are a number of different approaches, which are featured here as they could serve as a basis to help quicken the pace of change to new models of care and sustainable service delivery. 

10:50   Using Data and Intelligence to Support and Improve Decision Making

  • Peter Knight, Head of Service - Integration Support, National Services Scotland 

11:15   Using Routinely Collected Data to Figure Out Where and How Transformation is Needed

  • Dr Helene Irvine, Consultant in Public Health Medicine, NHS Greater Glasgow and Clyde

11:40   Transformational models: the National Links Worker Programme

  • Mark Kelvin, Programme Director, Health and Social Care Alliance Scotland 

12:05   Questions and discussion

12:30   Lunch and networking 

Session 3: Case studies of good practice in new models 

Finally, we examine some of the case studies that were featured in Audit Scotland's report. Share learning about what is going on around Scotland and take back some key points for you own organisation's approach to models providing health and social care. 

13:15   Collaborating Across Communities and Sectors

A collaborative approach to commissioning which provides more and better care at lower costs

  • Simon Steer, Head of Commissioning, NHS Highland 

13:40   Transforming Care for Frail Older People: Enhanced Community Support Model in Tayside

One of the main pillars of NHS Tayside's Clinical Services Strategy for Older People  

  • Cesar Rodriguez, Associate Medical Director, Older People's Services, NHS Tayside

14:05   Govan Social and Health Integrated Partnership

An example of integrated working around general practice populations

  • Dr John Montgomery, Lead GP and Vince McGarry, Project Manager, Govan Social & Health Integration Partnership

14:30   Questions and discussion

14:55   Closing remarks from the chair 

15:00   Close of event 

*Agenda subject to change 



Venue: The Law Society of Scotland  
Venue Address:  Atria One, 144 Morrison Street, Edinburgh, EH3 8EX
Venue Telephone Number: 0131 226 7411

Delegate Rates: 

  • Discounted rate: £149 + VAT (Voluntary / charitable organisations with an annual income of less than £1m)
  • Reduced rate: £199 + VAT (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
  • Full rate: £299 + VAT (Commercial organisations e.g. plc, Ltd, LLP) 
  • Group rate: discount applies for 3 or more delegates booking together - enquire below for more details


For more information contact Holyrood Events Research and Development: 

Zoe Russell | | 0131 285 1692

30 November 2016



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