Beyond Community Engagement: Delivering Co-Production in Practice

This briefing will examine the next steps for genuine and meaningful citizen participation to enhance services and outcomes.

Working with people and communities to improve outcomes

In September 2016, the revised National Standards for Community Engagement were launched building on the original 2005 standards, a growing range of practice and ongoing implementation of the Community Empowerment Act.

Co-production – the process of utilising all service stakeholders’ skills, lived and professional experience to develop better services – is the next rung on the participation ladder, so how can professionals work with people and communities to improve services and outcomes?

Attend this Holyrood briefing as we examine the latest co-production developments and good practice.

Key issues we’ll examine with you

  • Latest research and developments in co-production methods, policy-making and delivery
  • Overcoming barriers and challenges to genuine co-production
  • Ensuring clarity of responsibilities and accountability
  • Utilising the expertise of service users, communities and employees to co-create value and innovation in services
  • Co-producing with partners across sectors to deliver otherwise unachievable solutions/benefits
  • Evaluating, measuring and evidencing the impact of meaningful citizen engagement in service design and delivery
  • Drawing on co-production experience – positive and negative – to aid learning and improvement
  • Case study examples of co-production in practice

Who will benefit from attending?

Anyone who has responsibility for citizen and/or community development, engagement, participation, planning, services, commissioning, and with a vested interest in improving services and outcomes.

Agenda*

09:15 Registration and Refreshments

10:00 Welcome and Introduction by the Chair

Professor Alan Alexander OBE, Emeritus Professor of Local and Public Management, University of Strathclyde

10:05 Session 1: Implementing Co-production Principles in Practice

  • Up-to-date brief on the latest developments, priorities and guidance in co-production
  • Overcoming barriers and challenges to genuine co-production
  • Utilising the expertise of service users, communities and employees to co-create value and innovation in services
  • Co-producing with partners across sectors to deliver otherwise unachievable solutions
  • Drawing on co-production experience to aid learning and improvement
  • Evaluating, measuring and evidencing the impact of meaningful citizen participation

10:05 Does Co-production Help Build Trust in Public Services?

Doreen Grove, Head of Open Government, The Scottish Government

10:35 Co-production and Value Creation in Public Services Delivery

  • What does ‘value’ mean in terms of public services?
  • How is value created in public service delivery and by by whom?
  • What is the role of co-production in value creation?

Professor Stephen Osborne, Chair of International Public Management, University of Edinburgh

11:05 Questions and Discussion

11:20 Refreshments and Networking

11:50 Session 2: Workshop – Doing the Co-production Process Well and Effectively

  • Taking advantage of the learning from the morning, collective knowledge, experience and expertise in the room, attendees will lead the discussions by identifying the key issues and solutions for planning effective co-production projects and outcomes.

11:50 Planning Co-Production Projects: Making Ideas Happen

Workshop leader Josie Vallely will be asking participants to explore the following questions:

  • What is your co-production idea?
  • How will you create a culture that fosters true co-production?
  • How will you plan and deliver your co-production project?

Led by Josie Vallely, Project Manager - Propagate, Iriss 
Propagate is the project focused on supporting the use of, and embedding, of the Iriss suite of co-production tools in various contexts.

12:50 Lunch and Networking

13:30 Session 3: Learning from the Co-production Experience so far

  • In this session you will hear good practice in applying co-production principles as well as having the opportunity to lead the learning and benefit from the insights of your peers.

13:30 Shared Learning and Roundtable Discussions

14:00 Angela Graham, Transformation Programme Lead, East Ayrshire Council

14:30 Questions to Angela

14:50 Chair's closing remarks

15:00 Close of Event

*Agenda subject to change

Venue

COSLA, Verity House, 19 Haymarket Yards, Edinburgh EH12 5BH | Map 

Costs

Delegate rates (excluding VAT):

  • Discounted rate: 1 place £145 + VAT (Voluntary / charitable organisations with an annual income of less than £1m)
  • Reduced rate: 1 place £245 + VAT | 2+ places £195 + VAT per place (Central government departments and agencies, local authorities, universities, colleges, NHS, police, housing associations, professional associations and voluntary / charitable organisations with an annual income over £1m)
  • Full rate: 1 place £295 + VAT | 2+ places £245 + VAT per place (Commercial organisations e.g. plc, Ltd, LLP)

For more information please email enquiries@holyrood.com or phone 0131 285 1635

Dates
26 June 2018

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