Improving Delayed Discharge: Shifting The Focus From Beds To People
- Improving Unscheduled Care
- Leadership and culture change: taking charge of improving discharges
- Working with the care sector to make places available in our nursing homes
- Sharing practice from across Scotland
Session 1: A Person-Centred Approach To Tackling Delayed Discharges
In this opening session we will look at the latest statistics on delayed charges and look at the key actions we can take to help improve them. In doing so we will focus on the experience of the person and their journey through care.
09:55 Opening remarks from the chair
Jennifer Trueland, Health Journalist
10:00 Facing the Challenge of Delayed Discharge: Where Are We Now?
Speaker to be confirmed, NHS ISD
10:20 Taking a person-centred approach to improving delayed discharges
Helen McFarlane, Our Voice Programme Director, Scottish Health Council
10:40 Questions and discussion
Session 2: Getting The Groundwork Right
Leadership, assessment, service availability… these are just a few of the building blocks that are essential to get right if we are to reduce delayed discharges.
- The Glasgow City context and challenge
- Transformation plan - taking action
- Key outcomes for older people and performance outcomes
Fiona Brown, Head of Older People and Primary Care (North East), Glasgow Health and Social Care Partnership
11:35 Hospital at Home South Edinburgh
Dr Penny Cartwright, Specialty Doctor, Royal Infirmary Edinburgh
Billie Flynn, Clinical Service Manager, Royal Infirmary Edinburgh
11:55 Supporting Our Care Homes to Improve Availability of Places
Karen Hedge, National Director, Scottish Care
12:15 Questions and discussions
Session 3: Taking Action Together
In this final session we will look at some of the projects ongoing across Scotland that are helping to smooth the transition between hospital and community care and making a significant difference to the wellbeing of Scotland’s citizens.
13:25 Using Data Differently: Risk Prediction Tool For Delayed Discharges
Using data in new ways to predict patients at highest risk of delayed discharge.
Jonathan Cameron, Head of Service - Strategic Development, Public Health & Intelligence (PHI), NHS National Services Scotland
13:45 improving the discharge pathway through discharge hubs
Caitlin Charlton, Senior Nurse, Perth Royal Infirmary, NHS Tayside
Diane Gardiner, SCN/Discharge Hub Co-ordinator, Perth Royal Infirmary
14:05 Does Early Communication and Discharge Planning with Patients and Caregivers Decrease Length of Stay?
- Implementation of ‘ward flow coordinator’ to collate in depth pre-admission information and check discharge tasks complete.
- Resulted in decrease in length of stay, reduction in re-admissions and improved patient/caregiver satisfaction.
Vicki Salisbury, Senior Physiotherapist, Medicine of the Elderly/Orthopaedic Rehabilitation, Western General Hospital, NHS Lothian
14:25 Questions and discussion
14:45 Closing remarks from the chair
14:50 Close of event
*Agenda subject to change
- Discounted rate: £145 (Voluntary / charitable organisations with an annual income of less than £1m)
- Reduced rate: 1 place £245 | 2+ places £195 (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
- Full rate: 1 place £295 | 2+ places £245 (Commercial organisations e.g. plc, Ltd, LLP)