Embedding the Duty of Candour

On 1 April 2018 the duty of candour provisions in the Health (Tobacco, Nicotine etc. and Care) (Scotland) Act will be implemented, impacting on health and social care providers in Scotland.


20% discount on all rates before 6pm Friday 15 December. Quote code EB20 when booking. Limited availability.

The context 

While the principles of candour already inform the approach taken in many organisations, services are faced with several challenges for the provision of care going forward.

Overall, transparency, especially following unexpected harm, is increasingly considered necessary to improving the quality of health and social care in Scotland, and organisations must make sure that they are complaint with the duty to deliver quality, safe and sustainable services. 

The event 

Join us at this timely Holyrood briefing on the 15 March 2018 for an up-to-date brief on the introduction of the duty of candour provisions ahead of implementation in 2018. Examine how your organisation can effectively meet the challenges of creating a culture of openness, support staff throughout implementation and learn from adverse events.

Who should attend?

This briefing will be most relevant to those working within the delivery of patient care across health and social care and those working within this sector in a legal capacity, including:

  • Hospital care and service delivery officers or representatives
  • Safety, risk and improvement services and programmes
  • Solicitors and professionals working within a legal capacity to provide guidance on duty and compliance
  • Health and social care partnerships, IJB's
  • Local authorities

Key issues to be addressed

  • An up-to-date briefing on the implementation of the duty of candour provisions
  • Understanding of what your organisation needs to do to comply
  • Improving the focus on support, training and transparency across services
  • Engendering greater trust in patients and service users
  • Understanding what a culture of openness will mean and how to improve patient safety
  • Exploring the support available for staff and patients to deliver better outcomes
  • Learning from adverse events to improve future services 


09:30 Registration and Refreshments

10:00 Welcome and Introduction from Chair

10:05 Session 1: Up-to-date Understanding of Policy and Guidance

  • Demonstrating compliance
  • Understanding how the duty will be enforced
  • Examining how duty of candour will operate as a legal duty

10:30 Questions and Discussion

10:50 Refreshments and Networking

11:10 Session 2: Creating a Culture of Openness and Improving Transparency

  • Understanding the regulations and what this will mean for the delivery of services
  • Examining the tools for effective training and support so staff can nurture good relationships
  • How to ensure transparency across your organisation
  • Delivering consistency which place patients at the centre of care
  • Ensuring staff have the tools to deliver consistency
  • How to comply and ensure that your organisation is in operating within the limits of the new duty
  • Supporting staff to deal with the changes

12:20 Questions and Discussion

12:50 Lunch and Networking

13:45 Session 3: Learning from Adverse Events

A series of case studies will share learning and experience for how to deal with adverse events

14:25 Questions and Discussion

15:00 Closing Remarks from Chair

15:10 Close of Event

*Agenda subject to change


The event will be held in central Edinburgh, the venue will be confirmed in due course.


Delegate rates (excluding VAT):

  • Discounted rate: £145 (Voluntary / charitable organisations with an annual income of less than £1m)
  • Reduced rate: 1 place £245 | 2+ places £195 (Central government departments and agencies, local authorities, universities, colleges, NHS, police, professional associations and voluntary / charitable organisations with an annual income over £1m)
  • Full rate: 1 place £295 | 2+ places £245 (Commercial organisations e.g. plc, Ltd, LLP)

For further information please contact enquiries@holyrood.com or call 0131 285 1635​

15 March 2018



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