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Nearly one in six MPs ignore constituents' email Print E-mail
Thursday, 26 April 2007

An investigation has revealed that almost one in six, or 17 per cent, of British MPs have failed to respond to emails from constituents.

An undercover investigation by computer publication Micro Mart saw an email sent to 625 MPs purporting to come from a constituent asking for help with the recycling of technology.

The investigation found that 98 MPs ignored the email and 73 only responded after a second email was sent.

Among those who failed to reply were high profile MPs like Ruth Kelly, Lembit Opik and William Hague.

However, the investigation found that many MPs embraced electronic communication, with East Dunbartonshire Lib Dem MP Jo Swinson being singled out for praise for her detailed replies and efforts to help.

Micro Mart editor Simon Brew said: “Considering MPs can claim allowances running to over £100,000 of taxpayers' money to fund their offices - including a specific £10,000 communications allowance - we were staggered to find so many hadn't put any system in place to simply reply to a constituent's e-mailed question. Given the speed and convenience of electronic communication, not least the amount of paper it saves, we expected a greater willingness to reply to an e-mail than we found.

“Jo Swinson is a great example of how an MP can embrace technology to not only help with their casework, but also simply to keep in touch with their constituents. By using affordable, simple methods of electronic communication to great effect, she was both incredibly responsive, and quick to get fresh and useful information to us.”
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Last Updated ( Thursday, 26 April 2007 )
 
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