NHS Scotland invites bids for £65m managed IT services for GPs

Written by Sam Trendall on 27 June 2017 in News

Up to four suppliers are expected to be contracted to supply patient administration and clinical systems to primary care providers

NHS Scotland key - Image credit: NHS Scotland

NHS Scotland has launched the bidding process for a £65m five-year framework to provide managed IT services to GPs across the country. 

A tender issued by NHS National Services Scotland (NSS) on Saturday outlines the organisation’s intent to find suppliers who will deliver patient administration and clinical systems.

Additionally, the chosen providers will be expected to deliver a range of other services including implementation, development, testing, support and training, as well as “optional software modules”. 

The services will be available to GPs and other primary care providers throughout Scotland, as well as the Scottish Prison Service.


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Through the framework, local health boards can, via NSS, award seven-year call-off contracts to their supplier of choice, with an option to extend such agreements by three further years.

Such contracts can be awarded directly or following the completion of a mini-competition process. 

Requests to participate in the tender must be received by midday on 24 July, and invitations to tender will be sent to successful interested parties around the end of August.

All bidders must possess an ISO 27001 qualification or equivalent, as well as PRINCE2 badge and an ITIL qualification or their equivalents. 

They will also be required to have an average annual turnover of at least £1.5m over the last two years. 

The framework, which will not be split into lots, is set for a five-year term, with a total spending pot of £65m.

NHS NSS is expecting to set up a framework agreement with up to four suppliers, and will not necessarily choose the cheapest option, but the “most economic” tenders overall. 

“Price is not the only award criterion and all criteria are stated only in the procurement documents,” the contract notice says.

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